Privacy Policy

At CRMantra, Inc. ("CRMantra," "we," "us," or "our"), your privacy and data security are important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our websites (including CRMantra.com) and services, including those accessed via the G Suite Marketplace (collectively, the "Services").

By using our Services, you agree to the terms outlined in this Policy and our Terms of Service and Website Terms of Use. If you do not agree with our policies, please do not use our Services. If you have questions, contact us at support@CRMantra.com.

1. Information We Collect

We collect two types of data:

1.1 Personal Information

This includes identifiable information such as your name, email address, or any data you submit to create an account or use our Services.

Note: If you're using CRMantra Services through a business or organization, any data you submit may be considered "Customer Data" and is governed by that customer's policies— not this one. See the section Customer Data below.

1.2 Aggregate Information

We automatically collect non-identifiable data like browser type, time of access, pages visited, and referral links. This helps us improve our Services.

2. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, remember preferences, analyze traffic, and show personalized ads. You can manage your cookie settings via your browser or opt-out options such as:

• Network Advertising Initiative
• AboutAds
• YourOnlineChoices (EU)

Blocking cookies may impact functionality.

3. Analytics

We use tools like Google Analytics™ to analyze user behavior on our site. These tools collect aggregate data only. You can opt out of Google Analytics™ with their browser add-on.

4. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our Services
• Personalize your experience
• Send updates, marketing communications, and service notices
• Respond to inquiries and support requests
• Detect and prevent fraud or security issues
• Comply with legal requirements

5. Data Retention

We keep your information as long as necessary for business or legal purposes. Once no longer needed, we delete or anonymize the data securely.

6. Sharing Your Information

We do not sell your personal data. We may share it with:

• Third-party service providers who support our Services
• Affiliates or partners involved in service delivery
• Legal authorities, if required by law
• Another company, if we undergo a merger, acquisition, or reorganization

Customer Data is controlled by the customer (e.g., your employer or organization), not CRMantra.

7. Your Rights & Choices

You may request to access, correct, or delete your personal data by contacting us at support@CRMantra.com. We may verify your identity before processing such requests. For Customer Data, contact the organization that provided you access to CRMantra Services.

8. Children's Privacy

Our Services are not intended for users under 13. We do not knowingly collect data from children under 13. If we learn that we have, we'll delete it immediately.

9. Security

We use industry-standard safeguards to protect your data, but no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. If you receive suspicious emails or believe your account has been compromised, please notify us at support@CRMantra.com.

10. International Users

Our Services are operated from the U.S. If you are located outside the U.S., by using our Services, you consent to the transfer of your data to the U.S.

11. Policy Updates

This Privacy Policy may change over time. The latest version will always be available here with the "Last Updated" date. Your continued use of the Services means you accept the updated Policy.

12. Contact Us

Governing Law: This Privacy Policy is governed by the laws of California, USA